Users
The Users page (Workspace → Users) is where you manage your team: invite new users, change their roles, and review who has access to your organization.
The same list is on the Users tab of the Organization settings, for owners and managers.
Users list
The table shows everyone in your organization:
| Column | Description |
|---|---|
| User | Display name (links to their profile) and email address. |
| Roles | Their roles, as color-coded badges. |
| Status | Verified or Unverified: whether they have verified their email. |
| Last Login | When they last signed in. |
| Joined | When they were added to the organization. |
| Actions | Edit user roles, remove user from organization (Booked55 asks you to confirm it's you first). A manager sees only the actions they're allowed: edit and remove only on members who are just Sales Person and/or Operator. A member marked Account owner has no edit or remove action: their role is managed by the parent account. A member marked Added by the account can't be edited or removed here either: an account owner changes their teams on the account's People page. |
Search by name, email, or role to find specific team members. Invitations that haven't finished appear above the table under Pending Invites, and invites waiting for approval under Invite Requests.
There is no Login as in Booked55: an owner can't sign in as, or view the app as, another member of the organization. Only Booked55 support staff can view the app as another user, when helping with a support request. While they do, they can't read the emails and social conversations synced from that person's own mailbox and social accounts: those pages are hidden from them.
In this section
- Inviting Users — Add new team members to your organization.
- Roles & Permissions — Understand what each role can do.
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